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Privacy Policy

Effective Date: 01.02.2025

Colman Creative Academy ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, www.colmancreative.co.uk/academy (the "Website"), or engage with our services.

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1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name

  • Email address

  • Phone number

  • Child’s name and age

  • Address (if provided during enrollment)

  • Payment details (processed securely through third-party services)
     

Non-Personal Information

  • Browser type and version

  • Device information

  • IP address

  • Pages visited and time spent on the Website
     

2. How We Use Your Information

We use the information collected for the following purposes:

  • To process taster bookings, registrations, and payments.

  • To provide updates about classes, events, and academy news.

  • To respond to inquiries and provide customer support.

  • To analyze website traffic and improve our Website’s functionality.

  • To send promotional content, offers, and updates (you can opt-out at any time).
     

3. How We Share Your Information

We do not sell, trade, or rent your personal information. However, we may share your information in the following circumstances:

  • Service Providers: We may share information with trusted third-party providers (e.g., payment processors, email marketing tools) to facilitate our services.

  • Legal Obligations: We may disclose information if required by law or to protect our legal rights.
     

4. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to enhance user experience. Cookies help us understand how visitors interact with the Website and allow us to:

  • Remember user preferences.

  • Analyze traffic and usage patterns.

  • Improve website functionality.

You can manage cookie preferences through your browser settings.
 

5. Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
 

6. Your Rights

You have the following rights regarding your personal data:

  • Access and Update: You can request access to the information we hold about you or update it.

  • Deletion: You can request the deletion of your personal information, subject to legal or contractual obligations.

  • Opt-Out: You can opt-out of receiving marketing communications by clicking "unsubscribe" in our emails or contacting us directly.

To exercise these rights, please contact us at team@colmancreative.co.uk.

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7. Third-Party Links

Our Website may contain links to external sites. We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies when visiting those sites.

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8. Children’s Privacy

We are committed to protecting the privacy of children. Our services are intended for parents/guardians, and we do not knowingly collect personal information directly from children under 16 without parental consent.

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9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.

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10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Colman Creative Academy
Email: team@colmancreative.co.uk

Phone: 07512819098

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Thank you for trusting Colman Creative Academy with your information. We are committed to protecting your privacy.

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